




A three step process is introduced which instructs the viewer to collect, process and disseminate facts. It is stressed that each step must be completed before effective action can be taken. In a dramatic sequence, a fire dispatcher takes a call from a frantic woman who reports her children are trapped in a burning house. In her hysteria, she hangs up before giving her location. The dispatcher processes the situation as a pressing emergency and can disseminate it to proper authorities (firemen) but the collection stage is incomplete and he is unable to help. The collection of data can be general, such as a phone call or a bit of gossip picked up on the street. It can also be technical, reported by specialized workers such as policemen or radiological monitors and fallout shelter managers. A well-organized civil defense system should have staff in place trained to collect information from all available sources after an enemy attack. Trained observers ask who, what, why, when and where as they filter data in order to anticipate problems.




On
its own, collected data does little good unless it can be placed in the
right hands. The second step, processing of information, urges
officials to get gathered facts to experts who can analyze it. Police,
radiological monitors and others with the specialized training discussed
earlier, can apply raw facts to the larger picture of an emergency
situation and determine a plan of action. The ideal data analyst will
have personal knowledge of facts, of the area where the emergency is
taking place, and will also be in a position of leadership or authority
to give orders and control the actions of those who can help. This
final step, disseminating the information to proper parties, can be as
broad as sounding air raid sirens to warn entire towns of an impending
attack (depicted on screen by a mother and daughter hiding in a
shelter), to as specific as a fallout shelter manager making decisions
based on radio reports of radiation. Proper collection, analysis and
dissemination of information in chaotic situations was deemed vital by
The Office of Civil Defense and in the year following the release Facts
Make the Difference, the agency would produce three more films covering
the same topic. Manual Damage Assessment examines how to collect data from unconventional sources in the event traditional communications fail. Display of Operation Data
examines effective ways to present incoming information in emergency
operating centers. And, covering all aspects of the decision making
process, Decision Making in Civil Defense
compares how military leaders in times of battle and how civilian
leaders during tremendous natural disasters, in particular hurricanes,
prioritized their resources to help with life-saving decisions.
Facts Make the Difference may be viewed, in its entirety, HERE.